Professor Barnabas Nawangwe the Makerere University vice chancellor, has assured students of a stable internet connection during the online examination period via the eLearning platform MUELE-Makerere University eLearning Environment.
The examinations which are scheduled to start today Monday 13th September 2021, will run up to September 30, 2021. Students are accessing them off the internet and have to upload their work to the same platform upon completion.
Since the University council approved the online assessment, students have been expressing concern about the poor connectivity on MUELE based on their previous experiences during tests.
According to some of the students, each time they were required to do tests and quizzes on the site, messages would pop up something that reduced their trust in using it for examinations.
However, when the University council made the decision for online examinations last month, it promised to upgrade the system.
Professor Nawangwe, has dispelled the fears of the student about the issues of the network, promising that they have installed new servers to support wider coverage.
He added that students have no cause to panic as all issues are being worked upon since colleges have been granted permission to commence with examinations even after Monday as long as it’s still within the assessment period.
According to Ivan Sssempijja the Mak Student Guild president, the Directorate of ICT Support-DICTS will avail helplines every day from 2:00 pm during the examination season to handle student’s queries as they arise.